5
out of 5
POSTED: | BY: Nancy Fragoyannis
Kindness means so much.
Words really can't express how grateful we are to Spot. Last year we adopted two young rescues and I researched online and went with Spot. Previously I had picked a well known insurer for my late Betty only to have them deny every claim.
Honestly I never expected to use Spot this soon. Our 5 year old Pembroke Corgi Tater, perfectly fun and healthy fell down to a series of seizures over night just a week before Thanksgiving. He was in the ICU then home then right back to another more specialized ICU. After an MRI, it was found our sweet boy wouldn't make it as he had 7 brain tumors. Absolutely devastating to us as we loved him so. Spot insurance was so simple to file claims through the app, they never questioned me, paid immediately (the bills were 9k). and not only sent me a kind email letting me know how sorry they were for our loss but they also called! The kindness was heartfelt and so very appreciated. I will always recommend and be grateful to Spot.
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