Spot Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 147

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 0
  • 0
  • 4.8
  • Count
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  • 147

Updated: May 29, 2024

Spot is committed to helping pets lead longer, healthier lives by providing pet health insurance with best-in-breed service and high-quality coverage.  This is especially important at a time when vet care is becoming more expensive each year. Spot’s focus is to provide pet owners with the tools to help create a world of healthier pets and happier owners. Our pets are part of our pack, and it’s important to treat them with the same respect as our human family. A big part of that is to provide proper healthcare for our furry friends and enable a healthy lifestyle for pet families at both ends of the leash. With the costs of today’s pet care, having Spot in your corner is helpful for your pet’s health and wellness needs. Spot policies help cover a wide range of covered conditions such as accidents, illnesses, medications, diagnostics, exams for covered conditions, and treatment—even alternative therapies. Spot also provides preventative plans, which include dental cleanings, vaccinations, flea prevention and more for a little extra cost! Spot wants pet parents to worry less and play more with their furry family. Discover the peace of mind of having Spot Pet Insurance.
5

out of 5

POSTED: | BY: Jennifer Young

Story of Spice

Story of my Spicy Cat, I have had Spot Pet Insurance for my 4 cats for over 6 months. Recently, my 12 year old male cat had a Urinary Tract Blockage which turned into an emergency and ended us up at the Hospital. It was suggested that he have an operation so that he would not become blocked with stones again. At a cost of over $5,000 you can imagine I was hesitant, but considering this surgery would prevent this happening in the future and prevent a possible premature death sentence by not making it to the hospital in time the next time, I agreed to the surgery. I was hoping this would be covered by Spot pet insurance and so Medvet in Worthington OH helped me get an extension on my Care Credit card so that all the cost would be covered. Sigh of relief. For now, everything was going to be ok and my best friend and companion, Spicy cat was getting the surgery he needed. A couple days after the surgery I filed the claim which was fast and easy. Within around 2 weeks I received nearly $5,000 deposited in my bank account. That was exactly the cost of the entire treatment, minus the deductible and I was reimbursed the rate of 90% . Wow, Spot pet insurance saved my cat's life and saved me from literally going through what little bit of money I have worked so hard to save for the past two years. When I signed up for Spot pet insurance I took all of my cats to their initial appointment to make sure there were no health problems and this is something I could not have planned for. This is the perfect scenario of why all pet caregivers should find a place in their budget for the minimal amount that it cost to cover your animals. It can save your wallet and your heart from breaking later. If you are doing the right thing and using the insurance as a back up and not purchasing it because your trying to "get over" on the company when an animal already has something wrong, then you will be pleased with SPOT pet insurance. The peace of mind is well worth the cost. Spot Pet Insurance is now officially Spice approved. Just look at that smile!-Jen
4

out of 5

POSTED: | BY: Jennifer Young

6/11/21 This will be an ongoing review as I am in the process of filing a claim.

6/11/21 This rating is currently based on my limited experience with SPOT. I have not yet filed a claim. I am basing this review off off the registration and payment process as well as excellent customer service (which includes real people answering the phones). I am getting ready to go through the claims process and will change this review accordingly if necessary. I pledge to be fair with my expectations and expect that I will be treated fairly according to the terms of the contract (which I read forward and backward before enrolling) but can be very open ended when it comes to diagnosing pets with pre-existing conditions or preventative testing v/s necessary testing as you can see by previous reviews. I truly hope all goes well and I'm able to leave this 5 start rating where it is. I'll update soon.
5

out of 5

POSTED: | BY: Pam Robvel

Terrible

Please stay away of this insurance if you love your pets and your pocket They will never give you the deductible is very hard to deal with them
4

out of 5

POSTED: | BY: Michele U Long

Finally

I'm not sure jow I am abke to give my rating when I haven't had any progress of help yet with my pet only a questioner. Iam grateful to have come across such a eye opener and have been praying for some sort of help with my pup. I can't afford a vet and she had a massive lump growing.on her side. I don't know what to do she is my everything. I would give my life for hers in a snap of a finger. That's my review,what's yours?
1

out of 5

POSTED: | BY: Max Putnam-Petrone

Worthless

Terrible policy. To much red tape. Healthy Paws much better.

Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, and postal code.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limit of $5,000, $10,000, $20,000, or Unlimited depending on the plan chosen.

Deductible

Age-based annual deductible of $100, $150, $200, $250 or $300.

Age Limits

Dogs: 8 weeks through 10 years, 11 months Cats: 8 weeks through 12 years, 11 months Accident Only plan option can be offered regardless of upper age limits

Waiting Period

Accident Only Plans: Next day coverage for eligible accidents Named Peril Illnesses – 3 days Accident & Illness Plans – 14 days

Exclusions

The most common types of conditions not covered are pre-existing conditions, breeding or pregnancy care, cosmetic surgeries and wellness coverage (optional wellness plans available as an add-on). To view a full list of exclusions check out our sample policy here.
Spot Pet Insurance is committed to helping pets lead longer, healthier lives by providing pet insurance with affordable and customizable plan options. Plans cover accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice. Preventive Care is available at an additional cost. Policyholders can use any licensed vet, including coverage eligible mobile and virtual vets. Insurance plans are underwritten by Northbridge General Insurance Corporation and administered by PTZ Insurance Services Ltd. Insurance plans are marketed and produced by Spot Pet Insurance Services, ULC. All Pet Insurance plans have waiting periods, annual deductible, co-insurance, benefit limits and exclusions. Specific products, features, coverage limits, rates, and discounts may vary by province, eligibility, and are subject to change. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. Coverage availability varies by province. Not available in Quebec. Preventive Care reimbursements are based on a schedule. Accident & Illness insurance reimbursements are based on eligible treatments and invoice amounts.

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