Sonnet | Pet Insurance Review

Amazing company every year at renewal i Payless..

I have been a Sonnett customer for two years now, and they have nothing short of amazing. Always great service when I call. I wouldn't have my vehicle insured with anyone else.

I had a none accident twice and couldn't thank Sonnet Ins enough, they took care of me from the first call after the 1st incident to the time of getting my car fixed, set up car rental, etc than a year later another incident and same thing, they looked after everything and me couldn't say enough about the awesome way I was looked after. And my premiums didn't go up that much... 5 stars 🌟 for sure

We bought a new house and I really needed important information about my actual insurance as well as the one for the new house. I called the customer service a few times and, after many attempts at different times of day, I was always answered by a machine that told me there were no employees available for me because of Covid. This was frustrating since no job is easier to do from home than customer service. Then, I tried to get service with the online assistants. However, I had to refresh my page/browse to get to the info as I was chatting, which made me lose connection with the employee and forced me to try agin and again. I tried both in English and French, as a francophone, but had issues getting services either way. Really, I save a bit with Sonnet but this situation almost lead us to not be able to get our mortgage on time. I'm not sure the few bucks I save are worth the stress I went through for 3 straight days.

Awesome service