Sonnet | Pet Insurance Review

Good price. Quick and easy.

Very simple system and easy to get insured with many coverage options. Honestly I've had bad experiences with other companies making me wait hours on hold just to not figure something out. Your system being mainly online based is the best thing I've ever come across!

Fast ! Easy! Excellent!

Very pleased with doing everything on line and the price was manageable, with being able to do monthly payments. Very pleased so far.

I was initially very impressed with Sonnet, especially in terms of the ease of set up and seemingly great customer service around switching provinces. However, when I neglected to change my drivers license number, my policy was cancelled. When I contacted them with the new drivers license information to rectify this, I was assured it would be fixed. I was not notified when my policy was not reinstated for whatever reason, and have been fighting with customer service since*, repeatedly being told that they are prioritizing this system issue. Since finding out my policy was cancelled, I have gotten insurance elsewhere, and most recently when contacting Sonnet, was only told "Sorry for the inconvenience." *including contacting both the chat and email listed in Sonnet’s comment below