Competitive pricing and flexible payment options
Wide range of coverages to protect your pet inside and out
Simple claims process
Award-winning customer care
Underwritten by Petline Insurance Company
5
out of 5
POSTED:
| BY: Natalie Bowman
This is by far the best insurance…
This is by far the best insurance company I have dealt with and I am glad I switched. It is so easy to login and do everything I need instantly. I love that you can sign yourself up and print your proof of insurance on the spot without waiting for phone calls for quotes. I am dealing with my first claim right now and so far it has been okay.
In 2023, my VISA was compromised twice, in March and again in November. I had to cancel my card immediately and request a new card, which takes at least 4 business days. As a result, I missed my March and November payments of $66 for home insurance. In each case, I called as soon as I had my new VISA to update my account; and the second time I called, in November, I was told my policy was being cancelled due to 2 missed payments in 12 months. Am I the only one who finds this completely outrageous? Do they do any research to see if their customer deserves to be cancelled or not? How about a 58 year old who has worked 25 years at the University of Toronto, and has a 900 credit score. Oh, this isn't the type of customer you want, Sonnet? Okay, bye.
Competitive pricing and flexible payment options
Wide range of coverages to protect your pet inside and out
Simple claims process
Award-winning customer care
Underwritten by Petline Insurance Company
