Sonnet | Pet Insurance Review

Phone system is very easy to navigate and takes you to a human rep after a few questions. Reps are friendly and knowledgable and go out of their way to answer questions you have or get you to the department that can answer them if they cannot.

Fast and easy transaction

The company doing well anyway Ilove it

I've taken the time out to find a trusted space to leave a review on Sonnet. The business practice of this company is sketchy at best. Their adviser said to me on the phone that it is my responsibility to check that they've stopped billing me and quoted some auto renewal clause as a reason why they kept charging me even after my policy had ended and I had informed them i would not be moving forward. I had started a new and separate policy with them. Given that i had multiple insurance policies with them, they were not willing to make any compromise and informed me that i would be referred to a collection agency if i didn't pay up for a service that i didn't want and had been cancelled. Needless to say i have cancelled all my policies with Sonnet and i definitely will not be recommending their online business to anyone. I'll be offering disclaimers and advising clients to be careful of their shady practices.

Every aspect of sonnets services have been nothing but amazing. I’ve recommended sonnet to so many friends and family and colleagues.