5
out of 5
POSTED: | BY: Candy Carlson
Very good customer service
Very good customer service, easy to submit a claim.
Read more on Trustpilot
4.7
out of 5
Number of reviews 2,574
Pumpkin is a pet care company on a mission to make the best pet care possible fur all. Pumpkin was started after its founders took a look at other pet insurance options on the market and found that some were missing one crucial component – preventative care. Pumpkin believes all parents should be able to give their pets medical care if they’re sick or hurt, and preventive care that keeps them healthy throughout their lives.
5
out of 5
POSTED: | BY: Judy
My claim was settled quickly and fairly.
My claim was settled quickly and fairly.
5
out of 5
POSTED: | BY: Michael
Fast review and payment process
Fast review and payment process
I submitted the annual wellness claim on day 1 of the policy for both cats. Claims were reviewed and paid in a week. Hopefully this type of service will continue throughout the life of the poicies.
5
out of 5
POSTED: | BY: Jennifer
Highly Recomend!
Have had a great experience with Pumpkin- super fast payment of claims,coverage of things other insurances exclude, overall great experience over the last 5 years of being a customer! Highly recommend!
5
out of 5
POSTED: | BY: Douglas
Claim was handled quickly and fairly
My cat Piper had an unknown mishap that left him lame in his right front leg. I took him to the vet, who treated him with several injections. Piper recovered within a few days. Pumpkin paid the claim promptly. I am happy with their service.
Monthly Cost
Plans start as low as $30 per month. Prices vary based on plan type, pet breed, age, and location.
Coverage
Every pet is covered by a 90% reimbursement rate to make it easier to say “yes” to the best possible care.
Payout Limits
Annual limits of $10,000, $20,000 or unlimited for dogs and $7,000, $15,000 or unlimited for cats.
Deductible
3 options: $100, $250, $500 and $1000
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Insurance coverage begins 14 days after your policy begins for all conditions, including knee/ligament issues where some other policies make you wait 6 months for coverage. No waiting periods for preventive care (in fact, depending on when you received the care, you may be eligible for a retroactive refund).
Exclusions
Pre-existing conditions are not covered. However, unlike some other pet insurances, Pumpkin’s plan covers some curable pre-existing conditions if symptom-free for 180 days, with the exception of knee and ligament conditions. For full terms, visit pumpkin.care/insurancepolicy.
About Pumpkin:
Pumpkin Insurance Services Inc. (Pumpkin) is a licensed insurance agency, not an insurer. Insurance is underwritten by United States Fire Insurance Company, a Crum & Forster Company and produced by Pumpkin. Pumpkin receives compensation based on the premiums for the insurance policies it sells.
Pumpkin Preventive Essentials is not an insurance policy. It is offered as an optional add-on non-insurance benefit. Pumpkin is responsible for the Pumpkin Prevent Essentials product and its administration.
Pumpkin Pet Insurance policies do not cover pre-existing conditions. Waiting periods, annual deductible, co-insurance, benefit limits and exclusions may apply. For full terms, visit pumpkin.care/insurancepolicy. Products, discounts, and rates may vary and are subject to change. More information available at checkout.