5
out of 5
POSTED: | BY: Michelle
Quick claims processing
My recent claim and others have been processed quickly. Love the wellness coverage.
Read more on Trustpilot
4.7
out of 5
Number of reviews 2,592
Pumpkin is a pet care company on a mission to make the best pet care possible fur all. Pumpkin was started after its founders took a look at other pet insurance options on the market and found that some were missing one crucial component – preventative care. Pumpkin believes all parents should be able to give their pets medical care if they’re sick or hurt, and preventive care that keeps them healthy throughout their lives.
5
out of 5
POSTED: | BY: Thomas W Jenkins
Starting
Quick and easy to sign up for the insurance.
5
out of 5
POSTED: | BY: Josephine
I have no trouble with claims Pumpkin…
I have no trouble with claims Pumpkin doing a great job
5
out of 5
POSTED: | BY: Julie B
First experience with pet insurance and a very sick pup
Though I’ve had pets throughout my life, I never had pet insurance. It seemed scammy to me somehow. But after a family member’s pup had to undergo a very expensive surgery, and had most of the costs reimbursed by Pumpkin (!) I decided to enroll my two young dogs. I didn’t use the insurance for over a year, but recently one of my pups fell ill, requiring costly diagnostics. I was uncertain how it would go trying to submit claims for three different visits, two sets of labs, and an ultrasound. I am not tech-savvy, but found it so easy to enter the required information and share the vet’s invoices right from my phone! And to my pleasant surprise, the claims were processed with reimbursement deposits made into my account within 48 hours. Amazing! I now have reassurance that unexpected veterinary charges won’t sink me financially, and can rest in confidence that Pumpkin has my back while I focus on my pets :)
5
out of 5
POSTED: | BY: C. Sawdey
Pumpkin Delivers Compassion!!
We received positive, prompt & professional compassionate service during our phone calls.
Also received a prompt response to the claims we submitted for our sweet Coco’s emergency surgery which was over $5000!
Monthly Cost
Plans start as low as $30 per month. Prices vary based on plan type, pet breed, age, and location.
Coverage
Every pet is covered by a 90% reimbursement rate to make it easier to say “yes” to the best possible care.
Payout Limits
Annual limits of $10,000, $20,000 or unlimited for dogs and $7,000, $15,000 or unlimited for cats.
Deductible
3 options: $100, $250, $500 and $1000
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Insurance coverage begins 14 days after your policy begins for all conditions, including knee/ligament issues where some other policies make you wait 6 months for coverage. No waiting periods for preventive care (in fact, depending on when you received the care, you may be eligible for a retroactive refund).
Exclusions
Pre-existing conditions are not covered. However, unlike some other pet insurances, Pumpkin’s plan covers some curable pre-existing conditions if symptom-free for 180 days, with the exception of knee and ligament conditions. For full terms, visit pumpkin.care/insurancepolicy.
About Pumpkin:
Pumpkin Insurance Services Inc. (Pumpkin) is a licensed insurance agency, not an insurer. Insurance is underwritten by United States Fire Insurance Company, a Crum & Forster Company and produced by Pumpkin. Pumpkin receives compensation based on the premiums for the insurance policies it sells.
Pumpkin Preventive Essentials is not an insurance policy. It is offered as an optional add-on non-insurance benefit. Pumpkin is responsible for the Pumpkin Prevent Essentials product and its administration.
Pumpkin Pet Insurance policies do not cover pre-existing conditions. Waiting periods, annual deductible, co-insurance, benefit limits and exclusions may apply. For full terms, visit pumpkin.care/insurancepolicy. Products, discounts, and rates may vary and are subject to change. More information available at checkout.