Pumpkin | Pet Insurance Review

4.3

out of 5

Number of reviews 1,172

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
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  • 3.0
  • 4.3
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  • 3
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Updated: May 29, 2024

Pumpkin is a pet care company on a mission to make the best pet care possible fur all. Pumpkin was started after its founders took a look at other pet insurance options on the market and found that some were missing one crucial component – preventative care. Pumpkin believes all parents should be able to give their pets medical care if they’re sick or hurt, and preventive care that keeps them healthy throughout their lives.
5

out of 5

POSTED: | BY: Kim G

Breach of contract

My policy specifically stated in two different locations that I could pay annually to avoid the monthly service fees. However, when I called, I was told that they see that option in my contract but they cannot accept annual payments. If they can’t comply with contract terms for something as simple as payment. I cannot trust they will comply with other terms. Now they are trying to short my refund.
5

out of 5

POSTED: | BY:

I recently took on a rescue and immediately put her on this insurance.

I was barely 45 days and found she had to have extensive dental surgery. It was a $1500 bill and they paid over $900 ($500 deductible). This is light year better the Met life plan I had. Didn't even pay $300 of a $1200 dental bill. Definitely recommend.
5

out of 5

POSTED: | BY:

I am a recent customer to Pumpkin Pet Insurance…

I have full coverage for wellness and unexpected accidents. So far I have put in two claims for my new puppy. I was reimbursed online very quickly. You get what you pay for, I pay hundred dollars a month but I get everything covered at 90% with a $100 deductible. Just beware, every year they can raise your monthly premium. We will see how that goes.
5

out of 5

POSTED: | BY: Kay C.

Fast claim payment, great price and peace of mind!!!

Fast claim payment, great price and peace of mind!!!
5

out of 5

POSTED: | BY: Anita L.

Good Professionalism, Quality, Responsiveness, Value

Good Professionalism, Quality, Responsiveness, Value

Monthly Cost

Plans start as low as $30 per month. Prices vary based on plan type, pet breed, age, and location.

Coverage

Every pet is covered by a 90% reimbursement rate to make it easier to say “yes” to the best possible care.

Payout Limits

Annual limits of $10,000, $20,000 or unlimited for dogs and $7,000, $15,000 or unlimited for cats.

Deductible

3 options: $100, $250, $500 and $1000

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Insurance coverage begins 14 days after your policy begins for all conditions, including knee/ligament issues where some other policies make you wait 6 months for coverage. No waiting periods for preventive care (in fact, depending on when you received the care, you may be eligible for a retroactive refund).

Exclusions

Pre-existing conditions are not covered. However, unlike some other pet insurances, Pumpkin’s plan covers some curable pre-existing conditions if symptom-free for 180 days, with the exception of knee and ligament conditions. For full terms, visit pumpkin.care/insurancepolicy.
About Pumpkin: Pumpkin Insurance Services Inc. (Pumpkin) is a licensed insurance agency, not an insurer. Insurance is underwritten by United States Fire Insurance Company, a Crum & Forster Company and produced by Pumpkin. Pumpkin receives compensation based on the premiums for the insurance policies it sells.   Pumpkin Preventive Essentials is not an insurance policy. It is offered as an optional add-on non-insurance benefit. Pumpkin is responsible for the Pumpkin Prevent Essentials product and its administration.   Pumpkin Pet Insurance policies do not cover pre-existing conditions. Waiting periods, annual deductible, co-insurance, benefit limits and exclusions may apply. For full terms, visit pumpkin.care/insurancepolicy. Products, discounts, and rates may vary and are subject to change. More information available at checkout.

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