Prudent Pet | Pet Insurance Review

I purchased this insurance because I thought it was the most comprehensive at a reasonable price. My greatest concern was if my dog gets sick or injured. I wanted an unlimited cap. I chose the higher deductible, with a 90% payout to save money.

Rebeca was very helpful answered all my questions I could hear and understand her very clear she was very sweet and nice to talk with

I will be using the insurance soon to get are (“Cheddar Bob”) Cat. Neutered.

Stephanie was wonderful. She took the time to go over many different scenarios to get me the best coverage for my fur babies. It was complete pleasure speaking with her

Prudent Pet Insurance Is a Scam. They Lied and Took My Money I’m absolutely disgusted by the experience I had with Care.com’s pet insurance. When I signed up, I went out of my way to provide them with years of detailed medical history for my pets. I specifically asked if they had everything they needed to ensure there would be no surprises when it came time to file a claim. They told me everything was good to go. I trusted them, big mistake. Fast forward to my first claim, and suddenly they’re telling me they don’t have enough medical records , that my pets didn’t have the “required” recent exams within the past year. This was never mentioned during sign-up, and it directly contradicted what I was told. Basically, they lied to me for months, happily taking my money the whole time, only to pull this bait-and-switch when I actually needed coverage. The entire process felt deliberately designed to avoid paying out legitimate claims. It’s clear Care.com’s pet insurance is nothing more than a cash grab. They are completely untrustworthy, and I would never recommend them to anyone who actually cares about their pets. Do not fall for it. You’re better off putting your monthly premium into a savings account, at least then you’ll actually be able to use it when your pet needs care. UPDATE TO THEIR RESPONSE: No where has this ever been started as a pre-existing condition. If it had, I wouldn't be calling you a fraud. Nice try. This company is disgraceful.