Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,171

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
2

out of 5

POSTED: | BY: Gina Preziosi

I pay $113 a month and my plan is…

I pay $113 a month and my plan is horrible.
5

out of 5

POSTED: | BY: Julie Rittenhouse

Petsbest is the best pet insurance I…

Petsbest is the best pet insurance I have ever had and am so glad I chose this insurance company to protect my dog. I have used other pet insurance companies and was not happy with them. I highly recommend PetsBest and have recommended PetsBest to my friends and family who have a dog or cat.
5

out of 5

POSTED: | BY: Robby

You really ARE what your companies name says, "Pet's Best"

We are so thankful that we had Pets Best insurance for our dog. Her surgery was very expensive and they covered everything just the way I read they would. We've never had pet insurance before and it seemed too good to be true that for the low price we pay for coverage, they would actually pay so much, but they really did! And it went right into the bank account, which is a great option for reimbursement. We had compared many other plans and this insurance was 2-3 times LESS expensive then all others we found, but yet it offered better coverage. Also, if your pet is under 2 when you sign up, from what I understand dental is part of the policy at no extra cost - that is a very nice benefit for those of you who have younger dogs. I tell everyone that has animals about this company. It is nice that they have their plans set up so you can buy what is best for your situation and pet. They are also great at communication, letting me know where we were in the claim process. All I can say now is THANK YOU PETS BEST! You really are what your company name says ; )
5

out of 5

POSTED: | BY: Laura Moore

Puppy got plastic bag with treats in it…

Puppy got plastic bag with treats in it and ate part of plastic Sent text and got response immediately was advised to be aware of any vomit and if she threw up any of plastic She did next day They texted me next day to see how pup was doing great follow up
4

out of 5

POSTED: | BY: Debbie Fisse'

I am very happy with Pets Best payment…

I am very happy with Pets Best payment on my recent claim for my dogs ACL surgery. They paid my vet directly as we had previously set up. They paid it quickly without any delays or repeated explanations. Obtaining pet insurance with Pets Best is one of the smartest things I’ve done. I can be assured that my “Tank” will have the best medical care. Thank you

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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