Pets Best | Pet Insurance Review

I would like claims to be processed in a more timely fashion. Claim processing seems to take too long. Also, sometimes invoices from the Vet include wellness and illness.

Like most people these day life is busy. But I what the best for my Murdoc and I get that with Pets Best. They are simply the BEST. With a few clicks and snap of the bill it's done. No hassle no fuss and fast I mean fast service. Easy to read explanations of benefits. Ps pets best please teach are human insurance a thing or two 😉. You really are 15 out of 10 well done!

I randomly decided to get Pet Insurance in January after I got my dogs teeth cleaned. Little did I know she would tragically get very sick quickly and ended up passing away suddenly in June of the same year. There was a lot of testing done prior to her passing and it wasn't cheap. I was unsure how much the insurance would pay even though I knew I got one of the best plans. It was a peace of mind having a really good payout from all the painful expenses we had to pay after we lost her. I am grateful I randomly decided to get Pet's Best. I plan on signing up again when I'm ready to adopt another sweet dog someday.

Petsbest has been so incredible and helpful through a very difficult time for me. I purchased this policy and about a month later my pup got diagnosed with anemia. After trying everything we could, we couldn’t save our girl. We were over $5000 in debt from medical expenses. We only had the policy for a month so I thought it was a long shot to file the claim but I did it anyway. After a few short weeks I received notice of the our refund due to the benefits in our policy. I understand every claim is different therefore we were not expecting much but they delivered. Although I would love to have my girl back, Petsbest has helped during this time I can’t thank them enough. If and when I get another dog I will be purchasing a policy through this company and recommending them to every single pet parent.

First time purchasing insurance for my dogs as I've had 3 dogs before, all lived to 15-16 years of age and never had any health issues. For the next 3, decided to get insurance esp. since vet costs/prices have been going up (it costs more to treat a dog than a human nowadays) and just never know. Did tons of research and PetsBest was one of the 3 best choice and went with PetsBest for all 3 puppies one after another as soon as I brought them home. For nearly 2 years each of them been doing well, healthy, active. Then one day 1 of my dogs stopped eating, then even drinking water, just laying there without much excitement, stuffy nose. Took 3 trips total to vet and animal emergency hospital to get her help. Finally on the mends after a week of so much heartbreak and worries and enormous amount of money we had to pay upfront. While many vet clinics do not accept PetsBest at the time of treatment and we had to prepay, what blew me away is the 4-6 days turnaround on claims processing. And I'm not talking about few hundred dollars but thousands that we had to expend on hospitalizations, meds, fluids, etc. Been stressed out already having to spend so much money out of pocket at once in such short period of time esp. given the hectic month we have with other things. PetsBest handling and processing the claims in such a timely manner really gave us a huge relief. Can't recommend everyone to get pet insurance and cannot go wrong with PetsBest.