5
out of 5
POSTED: | BY: william martinez
Excellent *****
Excellent *****
Read more on Trustpilot
4.9
out of 5
Number of reviews 14,662
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Sarah Bartholomew
I am so glad that I enrolled my boys…
I am so glad that I enrolled my boys with Pets Best this past year. Had I know how easy the process is, and how willing and kind the representatives have all been… I’d have done it years ago. They’re thorough, responsive and genuinely seem to want to help us. I never felt like a burden and got all the details necessary to best care for my pet
1
out of 5
POSTED: | BY: Jenn Rios-Castro
I got pets best because it was a…
I got pets best because it was a recommendation from my sister, as she said it was great insurance for my pet.
I know regret it and i'm very disappointment, as I will also be cancelling any insurance with this company.
It does not seem that any claims will ever be paid.
I took my dog to a vet clinic due to him being sick, and never got reimbursed.
Then I had to take him to the ER, and waited almost a month for my claims to be processed. I thought I would be getting reimbursed, as I have financial issues now due to me now working, come to find out whatever claim was paid went to my deductible which I did not know.
Im upset and disgusted with this company. i will never recommend to anyone I know. I rather just pay out of pocket, knowing that I will not get any money back.
5
out of 5
POSTED: | BY: Wendy May
Reasonable rates & great service
Always quick response and claim processing! Great communication during process. Very kind phone service too
5
out of 5
POSTED: | BY: Edward Hazler
Can’t say enough about Pets Best
Can’t say enough about Pets Best. It’s great to know our Tibetan Terrier is covered since she’s family. Thank you
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Disclosures
Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.
Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.