Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,607

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Gary Millet

Professional, Honest, Fast, Great Coverage

If you are looking for the best, professional, pet insurance, then pick Pet's Best. I have not had any issues with this company and they always respond rapidly to requests and comments. The Platinum coverage is the best I have found when I did exhaustive research on insuring Duke. This is a five star review for a five star company. I recommend them 100%.
5

out of 5

POSTED: | BY: Yo, S'up

Each time we use our PetsBest…

Each time we use our PetsBest insurance, I am reassured that we have chosen the best policy and company. Our pet it well taken care of and financially so are.
5

out of 5

VETERINARIAN: Bellport Animal Hospital

POSTED: | BY: Margaret

Thank GOD for Pets Best Insurance!!

My dog unfortunately got very very sick unexpectedly. We had no idea what happened, but we needed to act fast. He needed a week in the hospital on IV fluids, tons of medications, sonograms, blood work, ultrasounds. It was $4,000!!!! Being a single parent, this left me in a VERY bad situation as I had to use most of my rent, car payment, and car insurance money to pay this! I submitted the claims ASAP. Pets Best was amazing! They were so quick to approve and explain each claim, and 80% of my money was refunded in about 2 weeks!!!!! I was able to be on time with all my payments I had borrowed from, and gave my dog the treatment he needed to make a complete recovery! If it wasn't for Pets Best, I honestly don't know what would have happened - I couldn't have done this! THANK YOU!!!
5

out of 5

VETERINARIAN: Collingswood Animal Hospital

POSTED: | BY: Sandra

Claim Reimbursement

We are very happy to have Pets Best Insurance for our puppies well being and happiness. Thank you and look forward to the future.
5

out of 5

VETERINARIAN: Abadie Veterinary Hospital

POSTED: | BY: Shelly

Best vet and best insurance. Perfect combo

Between having the perfect vet team at Abadie Vet Hospital and then being covered by Pat's Best insurance I always have the ability to make the best decisions with my vet on all of my pets. I recommend both every chance I can !

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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