Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,162

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Lucille Staiano

Pets Best Pet Health Insurance is the best insurance for your furbaby!

Pets Best Pet Health Insurance is the best health insurance for my Yorkie. He is 2 years and 4 months old, and has had more digestive issues in the first year or so. He was eventually diagnosed with irritable bowel disease, but the many times I had to take him to the emergency animal hospital or to his vet cost a few thousand dollars. Pets Best not once denied or questioned my claims. They have the best coverage out of all the pet health insurance companies. If it weren't for them, I don't know what I would have done. My Harley is my baby, and I would do anything to make him well. Having Pets Best insurance definitely made my life easier. Thank you!
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1

out of 5

POSTED: | BY: FKI

Never covers anything

Never covers anything. Always a loophole why none of the claims are covered
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5

out of 5

POSTED: | BY: Brittani

Best dog Insurance

We have French bull dogs who can come with a lot of medical issues. We decided to insure our first dog who had the most issues with petsbest and I am so glad we did. We had one of the more expensive plans paying $80/month as a puppy and up to $120 by the time she was 4. In her life she had to have a cancerous tumor removed that was going to cost around $3500 and our plan paid for almost all of it. Then right before we had to put her down we had an expensive visit for x rays and other medicine. Once we hit our deductible we got the extra money back. Their claims process is always easy through online, the app can be a little more finicky but recently claims had be also gone through pretty fast, at least with in the month. On this last claim they noticed cremation was on the receipt and canceled our policy for us and gave us a prorated refund for the month we just paid for. This removed so much stress at such a hard time. PetsBest truly cares.
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5

out of 5

VETERINARIAN: Connechusett Animal Hospital

POSTED: | BY: William Austin

Reccie's year

"Reccie is a miniature Dachshund. She had several visits to ER and her regular vet for blood in her urine & bladder infections during 2024. We bundled the claims and submitted all at once and payments were made promptly. She (and her parents) are happy! "
5

out of 5

VETERINARIAN: ACCESS Pasadena

POSTED: | BY: William Martinez

Best Insurance

Pet Best is allays there for my dog health problem. They really care about pets
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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