Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,171

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: C M

Pets Best… best decision I ever made!

I honestly don't know what I would have done without Pets Best. As my three dogs have gotten older, there have been several tests, cancers and surgeries that have needed to take place. Having Pets Best insurance has been invaluable in allowing me to make the right decisions for my dogs, as well as enabling the best care for them as they age. In addition, the turnaround time on processing claims has gotten much faster! In most cases, I have already been reimbursed in time to make my credit card payment… which has been so appreciated. Thank you, Pets Best, for helping me care for my girls with the dignity they deserve in return for all the unconditional love they give! 🙏
5

out of 5

VETERINARIAN: Wellsboro Small Animal Hospital

POSTED: | BY: Michele Applebee

Bowser the Beagle

"We got a new puppy last year and decided to get pet insurance just in case. Bowser got sick (coughing and vomiting). We had to take him to the vet where they kept him for 2 nights while running tests. It was super easy to submit the claim and heard back sooner than I expected with a detailed claim summary about what was covered, I'm very glad we decided to get the insurance and didn't have to worry about how bad the vet bill was going to be while we were worried about our sick fur baby being sick. "
5

out of 5

VETERINARIAN: Farmington Veterinary Hospital

POSTED: | BY: Darcy Hart

Pets Best 5 stars

I have been with Pets Best for many years and now with my second dog. I absolutely love them. Their customer service is wonderful and their ease of submitting claims on the app is great. All of my experiences with Pest Best have been easy and wonderful. I have never once had a complaint with any of their service.
5

out of 5

POSTED: | BY: Michelle Dworske

Thankful for Pet’s Best

I am so thankful to have had Pet's Best insurance throughout my dog Maverick's IVDD journey. From the first signs of injury, through the surgical process and the following physical therapy treatments I never had to worry whether I could afford treatment. This was all due to having insurance I could rely on. Claims have been paid promptly which has relieved a great deal of stress. We can never thank you enough for enabling us to get the best care for Maverick so that he can live a happy, pain free life. My husband and I will continue to recommend Pet's Best to people we know with pets.
5

out of 5

VETERINARIAN: UC Davis Veterinary Hospital - Small Animal Clinic

POSTED: | BY: Tom Williams

Rigby

Pets Best is truly the best. Tough time with our Boxer, but Pets Best made the payment process seamless. It has been amazing.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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