Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,139

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: Lauren

Great, if your dog manages to get sick a lot

My very exuberant American Bulldog has never incurred expenses anywhere near our deductible. He got tapeworms once, & the claim was processed very quickly & efficiently. My only complaint with this company is that they never seem to be available by phone; they seem to always be closed.
5

out of 5

POSTED: | BY: John

A very happy customer.

My 6 year old dog was bitten by a rattlesnake 3 years ago and Pets Best Insurance paid $1800.00 of a $2200.00 bill. I was very pleased and satisfied with the process of the claim procedures and the amount covered. Last month the same dog got an infection in her toe and her nail had to be removed. Pets Best paid $564.00 of a $805.00 bill. I received by check in less than a week with updates by email along the way. I am very happy with Pets Best and I recommend them often.
4

out of 5

POSTED: | BY: Jim

My dog has allergies

My dog has allergies and requires weekly shots by me, bi-annual visits to his dermatologist (the allergist in the dog world) as well as periodic medication that requires monthly followup visits to his regular vet. The premium may seem high but we have covered it and then some so we would be behind if we did not have the pet insurance. They let you know when they receive the claim and they deposit right into the bank or you can elect a check. Nothing is set in stone and every situation is different.
5

out of 5

POSTED: | BY: Deborah

VERY Pleased With Coverage

I got coverage for my dog Pogo for his 10th birthday. Almost 2 years later, busy Pogo had his first claim -- from a run-in with a squirrel. He had an emergency care visit and 2 visits to my vet -- and everything was covered. Now all 3 pets have coverage -- I would never go without pet insurance on any pet again. VERY happy! Would I recommend Pets Best? I DO, frequently.
5

out of 5

POSTED: | BY: JOHN DANGELO

best best insurance now I no why there the best

review my dog in less than a monthwent blind totally it bothered me to see walk into things and could not make it the stairs my wife was crying I Took to the vet he told it looks like cataracts so I took to garden state veterinary in tinton falls nj to see a DRDJ Haeussler to do surgery on the eyes now my dog can see again thank you doc the cost was $4839.27 thank god I have pets best insurance they paid me back $3866.00 and very help full I would deffently keep insurance on my dog and it will be pets best insurance thank very much and very fast riembursement no hassle and paid all visits the premiums are very reasonable
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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