Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,152

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Kathy

No comparison!

Thank you. Pets Best is simply "the Best." We currently have three dogs covered and Pets Best pays exactly as agreed. As a pet owner, it is wonderful to make a health care decision withouth having to consider the economic aspect.
5

out of 5

POSTED: | BY: Lorie DeScala

Best pet Insurance company ever!

I have had insurance on my little pom mix since he was a puppy. Never had a clue that he might develop a seizure disorder, but he did. Pet's Best has been wonderful; while you never want to use the insurance, it is great to know that it is there when you need it, AND that the simplicity of submitting forms, responsiveness of the staff and quick turn around time make it a pleasure to work with Pet's Best. We have a new rescue, Harvey, and he is insured as well. We're hoping he stays healthy and that we do not have to use the insurance, but it's great to know it's there if necessary.
5

out of 5

POSTED: | BY: Sheila

The Best for Your Pet!

From the moment I needed Pet's Best Insurance for my puppy they were there for me and payment on my claim was immediate. I would highly recommend Pets Best to anyone thinking of getting their pet insurance. Thank you "PET's BEST"…your name says it all.
3

out of 5

POSTED: | BY: Sue Cross

Of course it doesn’t start when you first pay…

Thought when I bought this it would at least cover when my dog started limping about a week after I purchased it, so made a vet appt. No, coverage starts 2 wks in--so what is the 2 wks one pays for to get started? Dog is limping more and more but I cant afford vet bills is why I didnt have a dog until I found her at the dump--and why I thought it wise to at least pay for pet insurance.
5

out of 5

POSTED: | BY: Sears

Our experience with Pets Best has been wonderful.

Considering that the reason we needed to file the claim was due to an emergency situation our interaction with Pets Best was excellent!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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