Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,162

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Vickie Duet

Outstanding service!

Thank you for OUTSTANDING service in regards to my GSD Levi D.O.B. : 1/3/2015.Claims are easy and fast to file and reimbursement and details are great each time I have submitted a claim! The cost and coverage has been great for my Levi!:-) Have a good day, Vickie & Levi
5

out of 5

POSTED: | BY: Vivian Brooks

I like it.

I love knowing my dog is cover with the best
5

out of 5

POSTED: | BY: Heather Broyles

Amazing service, excellent customer service!

My dog was very ill at the beginning of January. His bill was over $3,500 and petsbest covered almost ALL of it! Pet insurance is so important. You never know when your pet can fall ill and knowing they have your back is a Godsend. If you're like me, pets are family and you will do anything for them. Pet's Best has been absolutely wonderful and I would recommend them to anyone! Thank you
5

out of 5

POSTED: | BY: Anne

Hooray for acupuncture coverage

I am so pleased that acupuncture is covered. My Fanny has chronic limb weakness/arthritis and it is heartbreaking to see her have so much mobility trouble. The acupuncture is helping and it is a relief to know Pet's Best supports this type o treatment. I only rate it a 9 because it took awhile to turn the claim around.
5

out of 5

POSTED: | BY: Jerry Goldberger

Pets Best is the Best!!!

Ziggy (my Bouvier) was just recently diagnosed with B-cell Lymphoma. He is only 5 1/2 yrs old. I have decided along with my Canine Oncologist to put him on a chemo protocol designed by Madison Wisconsin oncologists. Pets Best Insurance has been superb handling my claims regarding this protocol. On occasion when I speak with them I always come away with the impression that they really care about your animals and want to see them get well.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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