3
out of 5
POSTED: | BY: Jennifer
I Submitted A Copy Of The Invo…
I submitted a copy of the invoice from my veterinarian, and while some of the items were addressed in your response (denied), others were not.
4.9
out of 5
Number of reviews 14,603
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Dewayne
I Have Four Dogs Insured With …
I have four dogs insured with Pets Best. They are all older and two of them have continuing medical issues. I have always been pleased with the claims process and appreciate the help financially so I can give my dogs the best care I can.
5
out of 5
POSTED: | BY: Catherine
Thank You So Much For Helping …
Thank you so much for helping us out! We were at our wits end when poor Maggie developed a staph infection and the group of vets we went to see could not get it under control. The vet bills were mounting and they came back with a quote of over $900 to just biopsy it on top of the hundreds we had already paid. We had to get a second opinion which required surgery at Christmas which is not a time you need extra bills. We were able to remove her infected cyst which was the size of a golf ball! She has been undergoing care to treat the remaining infection in her and is finally starting to heal. She did have 4 more small cysts pop up but they are all healing and shrinking in size - 3 are almost gone! I am hopeful we will not have to surgically remove these as well. Thank goodness for Pets Best because I don"t know what we were going to do."
5
out of 5
POSTED: | BY: Toni
Fast claims processing
With all the worry I was having over the health of my dog Buddy I am so glad I that I didn't have to worry about where the money would come from to pay for his vet care. Having this insurance gave me such a piece of mind especially when it came down to the day Buddy couldn't breathe, I didn't have to debate about cost or worry if this was the end of days for my very close companion- I have been at the vets and had to watch family's go through that and it's horrible and I have had to do that with other smaller animals that I have had but now that this has been my first dog that has been all mine I will never have another dog without insurance- thanks pets best!!!
1
out of 5
POSTED: | BY: William
Do Not Understand Why The Clai…
Do not understand why the claim was denied
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Disclosures
Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.
Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.