5
out of 5
POSTED: | BY: Karla S
First Time Filing Claim, For W…
First time filing claim, for wellness visit. Received 100% of visit, as stated, for my policy. Quick turnaround, within a week.
4.9
out of 5
Number of reviews 14,149
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Linda B
I Took Her To Belton Small Ani…
I took her to Belton Small Animal Clinic, North Main, Belton, TX 76513. Dr. Linda Hankins and ALL her staff are the very best in Central Texas. Prissi went to get her shots that were due and a check up, which they do every time you go in for anything. My Account # 242. I have been with them since the 1970s. They are they greatest"
4
out of 5
POSTED: | BY: Walt M
Your Process Is A Bit Rigid. …
Your process is a bit rigid. I had no more claim forms" but I listed all the form responses on a sheet of paper in the order the form posted. It was faxed along with the Vet"s bill of services and it was rejected for lack of a "claim form". Your office has since sent pdf"s so I am stocked. Yet the slight delay when all the pertinent data was provided seemed petty."
5
out of 5
POSTED: | BY: Donald S
I Attempt To Give All The Info…
I attempt to give all the information about the reason for the claim which is usually more than on the Vets invoice. The claim is always handled in a prompt efficient manner with communication to me on the progress and completion."
5
out of 5
POSTED: | BY: Michael P
We Are On Our Third Cairn Terr…
We are on our third Cairn Terrier and signed up for pet insurance for the first time. Previous dogs had knee and back surgeries that were very expensive. So far we have just used it for a urinary track infection. It is good to have some relief from small vet bills and piece of mind that any future large vet bills will be covered.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Disclosures
Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.
Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.