Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 15,000

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Stacey

I Was So Pleased With How Easy Th...

I was so pleased with how easy the web interface was. It only takes me seconds to complete and the claim payout was so quick!
5

out of 5

POSTED: | BY: Jolene

Filing A Claim With Pets Best Is ...

Filing a claim with Pets Best is so easy. If you are registered on line, the claim forms are filled out with the pets name and pertinent information. I fax my claim forms along with the Vet's receipt and diagnosis sheet. I have direct deposit. The customer care team & billing department keep me updated via e-mail as to the progress of processing my claim. So convenient. Thank you.
5

out of 5

POSTED: | BY: Christine Crafts

I am very pleased with my experience …

I am very pleased with my experience with Pet's Best insurance. They helped ease the financilal burden during a very painful time. We lost our sweet dog at 4 years old to cancer. I highly recommend Pet's Best and will be sure to insure every pet that I own now and in the future.
5

out of 5

POSTED: | BY: Amy

Dino Is Normally A High-Energy Ca...

Dino is normally a high-energy cat who is constantly getting into mischief. When I found him hiding/sleeping for hours (and actually behaving himself), I knew something was very wrong. And of course, it happened on a weekend but luckily, I could take him to a 24-hour emergency animal hospital. He has since made a full recovery (misbehaving as usual) and I'm glad he is a pet insurance purr-ticipant.
5

out of 5

POSTED: | BY: Amy

I Am So Incredibly Grateful To Pe...

I am so incredibly grateful to Pets Best. I have had a very sick dog who has been struggling to get well. It is hard enough facing the possibility that you might loose your pet, but the financial burden is another component . Having this insurance has made a really difficult experience much easier. Thank You.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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