Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,160

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Dipna V

Really loved the experience.

Really loved the experience. Filling claims and receiving reimbursement couldn't be easier and faster than at Pets Best. Thank you.
5

out of 5

POSTED: | BY: Janis P

The process is easy and very fast.

I submitted a claim for an accident my dog had. The claim submission process is good but for me takes a bit of time to scan the bills and then add them to the claim form. The bill is submitted to me in paper form. Other than that The process is easy and very fast. I received my claim money within a week or so, with direct deposit to my account. I personally suggest to my friends to sign up with Pets Best.
5

out of 5

POSTED: | BY: Kerri G

Pets Best is the Best!

Pets Best is the Best! I have had many dogs and have never had insurance on them . Remington is my newest and I heard about Pets Best from a friend. Remi sustained a freak injury to his tail and needed a partial amputation right away while we were on vacation 0n Cape Cod. Although he has had a few set backs due to the healing process and being a very happy one year old it is very hard to keep his tail from wagging, he needed a revision of his tail amputation . The vet later sent me to a specialist to make sure he didn't need a third amputation Luckily for now things are looking great. Pets Best has sent me my reimbursements so quickly I was rather shocked. I am so happy we chose them. Kerri and Remi
5

out of 5

POSTED: | BY: Melissa Z

Wonderful to have piece of mind.

Last February my Tucker swallowed a toy and almost needed surgery. After that scare, I signed him up for Pet's Best Insurance. I cannot tell you how wonderful it is to have the piece of mind that he will be covered if he gets sick or injured again.
5

out of 5

POSTED: | BY: Emily C

Thankful to Pets Best.

We adore our pup Winston, he is truly a part of our family. We are so thankful to Pets Best for the security of knowing that every time we need to take him to the vet for an illness or injury, we don't have to think twice about choosing the best course of action to make sure he is back to his healthy active self. We know with the best care, he'll be running around like his good self again soon.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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