Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,154

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Karen E

Pets Best has been supportive through the treatment process!

Our dog, Finley, was diagnosed with an unidentifiable lameness earlier this year. Pets Best has been with us on this journey to help Finley get better and feel well along the way. They have been wonderfully supportive throughout the treatment process. They have been quick to process our claims and, if there is a question, they get back to us within a day or 2. Finley is much happier and, therefore, so are we!!!
5

out of 5

POSTED: | BY: Gina Bonievich

Pets Best insurance has been great

Pets Best insurance has been great. They have answered all my questions and processed my claim for an emergency visit very quickly. Thank you all for being so professional! I would recommend this insurance to anyone. Gina
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5

out of 5

POSTED: | BY: Lab Lover

I am so glad I got Pets Best Insurance

I am so glad I got Pets Best Insurance! I wasn't even sure getting pet insurance was a good idea when we got our puppy. I am now a believer. I have had all of my claims reviewed and paid promptly and it is so comforting to know we can get our dog the care she needs.
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5

out of 5

POSTED: | BY: Barbara Petersen

Pets Best is indeed the best. My new puppy broke his leg and the insurance coverage was amazaing.

I had only had my puppy for 10 before he broke his leg. Emergency Pet Hospital, 3 days and a called in vet that specializes in shattered bone repair. Puppy needed to have a plate and pins in his leg, and 1`5 sutures to close his wound He was sooooo sad and afraid. We went to see him but with all the tubes we could not hold him. The bill was over $5000.00 and I am not a wealthy person, but with Pets Best I paid just a fraction of the bill. By the way I only had this insurance less then one month. And this is the first time I ever purchased pet insurance. What a blessing. Thank you Pets Best.
5

out of 5

POSTED: | BY: Shirley Lienert

Payment of claims

This is the third claim I have made on our rescue dog, Lucy, and I couldn't be more satisfied.. Never a problem, making the claim was easy, and reimbursement was very prompt. I highly recommend Pets Best and wouldn't hesitate to go with them again should I need to.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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