Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,169

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Joan

Best pet insurance company

I have used two other insurers and Pets Best rates number 1 with me. They have several options and the rates are very reasonable. Like the fact that they offer a wellness benefit. Always a quick turnaround in getting reimbursed. Have recommended to several others and they have signed up and love the company just as much as I do.
5

out of 5

POSTED: | BY: Dale Bottoms

The perfect pet insurance

Great selection of services & price options. Easy claim filing with immediate reply and quick refund. It can all be done from your cellphone.
5

out of 5

POSTED: | BY: Dale B

Filed claim from my cellphone

It was time to have our puppy spay & microchipped. When we returned from our appointment & filed our claim the next day via cellphone, we received an immediate reply. In less than 5 days our refund was deposited into our checking account. We are extremely happy with our refund and the ease of filing a claim. I would recommend Pets Best to everyone!
5

out of 5

POSTED: | BY: Renee L

Covers medications

My dog has allergies and arthritis and has to take med everyday to make his quality of life good. The insurance cover 80% of his med's, which can be very expensive, so it is till worth it for me the pay the ins. But if it goes up much more I wont able to afford either. As it increases a couple hundred dollars each year at his age. Over all glad I've had it his 7 years of life.
5

out of 5

POSTED: | BY: Lucy P

This claim was a hard one to s…

This claim was a hard one to submit as my darling boy Mooky had to be put to sleep at the end of his cancer diagnosis. I was absolutely dreading the finality of then having to cancel his policy after the reimbursement was received. You did that final piece for me and I was very grateful to not have to do it. I then received a condolence card from you. Thank you for making this process a lot easier than I expected it to be, thank you for caring.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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