Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,727

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: DB

Great Insurance

Great insurance company. Reliable and fast. Wish my own personal health insurance responded like Pets Best.
5

out of 5

POSTED: | BY: Jim

Makes good care possible

Chompy is 11 years old, has Cushing disease ,had cataract surgery and other problems. My Dr. at V A, certified him as my comfort dog. Pet's Best has made it possible for me to give him the care he needs and deserves. Thank you and God bless you all.
5

out of 5

POSTED: | BY: Sara

Farewell Phoebe, More meds for Marina

I've been treating my calico cat, Phoebe, for cancer for a couple of years, mainly two surgical removals of breast tumors. When the tumors returned, the cancer had metastasized and her kidneys were only functioning at 25%. Surgery was out of the question and I had already decided chemotherapy was not an option. When her tumor erupted and she began to lick it incessantly, I realized it was time to say goodbye. Because this illness was covered by Pets Best, the euthanasia was covered as well. It was a relief to provide a compassionate end to her suffering. Marina is being treated for asthma with two expensive medications. Pets Best covers the cost after deducting my copay. The coverage definitely makes it possible for me to continue treating Marina.
5

out of 5

POSTED: | BY: Jim

A Must for any pet owner

We would as humans never think of not having insurance and the same logic applies to our pets. Pets Best is easy to use and gives us peace of mind as to the care of our two dogs.
5

out of 5

POSTED: | BY: Joseph

Claim

The process was so easy. Scan in the invoice from my Vet and send it in via the claims program. Was reimbursed in a timely manner. Very satisfied with the claims process.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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