Pets Best | Pet Insurance Review

PetsBest is the best insurance company out there in my opinion. My dog got a herniated disk a month ago and we had to take him to MedVet and see the specialist.We had to do bloodwork, MRI, x-rays, surgery, hospitalization, medication and more. After all said and done, it cost around $4000. PetsBest approved my claim 5 days after it was submitted with no questions asked. I had other small claims in the past that were taken care of as well, but this one was by far the biggest expense, that I was not prepared for. Thank you PetsBest for being there. My dog is walking again:)

My sister is a veterinarian, and she recommends Pets Best to all her clients. She even insisted that I get it for my dog because she knows all too well how much vet care can cost. She was right about the expense, and right about Pets Best. I've gotten almost as much back in claims as I have paid in monthly dues (even though my dog is active and healthy), and filing a claim with Pets Best couldn't be easier.

I inherited Bailey, a 9 year old mini dachshund, when my mom died and the first thing I did was look into insurance for him. After comparing various providers, I found that Pets Best was the only one willing to insure a dog over 7 that had a history of seizures from over 5 years ago. I took out the insurance for my piece of mind, but quickly found I needed it when Bailey went through a series of ailments and mishaps, including a broken toe! The real challenge came a couple months ago when he was diagnosed with kidney stones, hypercalcemia, and hyperparathyroidism. Over the last six weeks, he has undergone a series of treatments and surgeries to correct the situation and the vet bills were astronomical. After all the trips to the vet, he is now recovered from his ailments and was given a clean bill of health! I am happy to report that within 24 hours of submitting my claim for reimbursement, I received an e-mail informing me the claim was approved and I would receive a check within 7-10 working days. I couldn't be happier with this company and highly recommend them to anyone who owns pets.

I had a Pets Best policy for 3 years. My wonderful boy has allergies and will have to have them treated for the rest of his life. The per incident amount on the plan is $2500 I used that amount in two years. Pets Best considers the incident to be anytime that problem happens so in reality they only cover chronic conditions up to the limit. I have changed to a VPI plan they won't cover the allergies (they are pre-existing) but they let me know exactly what I am getting and honesty is important to me!

I have 3 pets signed up with Pets Best. 2 cats and 1 dog. 2009 has proven to be a very trying year with all 3. The dog had developed a violent cough. After seeing the regular vet he was off to a specialist. $1568 later we have a diagnosis of "allergic chronic bronchitis". Multiple claims were put through for this dog. Every single one was paid at the 80% after deductable. Checks were in my mailbox in less than 10 days. My out of pocket expense? $333. I've called several times with questions and have had great support from the customer service team. The cats have gone back and forth this year with Irritable Intestinal disease. One had to have a barium sweep. Both have cost me hundreds of dollars! Pets Best again paid the 80% after deductable in record speed. No questions asked! I have heard stories from friends and colleagues about other pet insurance companies. I am so glad I went with Pets Best. I have nothing but good to say about this company. Smartest decision I ever made.