Pets Best | Pet Insurance Review

This company makes submitting claims a breeze and the statement explaining what was covered is very easy to understand! Highly recommend!!

Certainly! Here's a more polished and natural version of your message: --- Pets Best offers excellent pet insurance at competitive prices. The premiums are affordable, filing claims is simple, and claims are processed promptly.

Anna is a petite Galga (Spanish Greyhound) with an outsized personality. We didn't set out to adopt her or her brother—instead, they became part of our family when my mom passed away three and a half years ago. From that moment on, my husband and I made a promise to give them the best life possible, just as my mom would have wanted. Last summer, we noticed what we thought was a benign fatty lump on Anna and scheduled a vet appointment right away. That visit marked the beginning of a stressful three-month journey. What was initially diagnosed as a stage 2 sarcoma turned out to be stage 3. Because of her slender greyhound leg, it took two surgeries to fully remove the tumor. Along the way, a specialist also diagnosed her with a heart condition, Mitral Valve Degeneration, that now requires ongoing monitoring. We carry accident and illness insurance for all four of our large dogs, since we're able to handle routine care ourselves. But Anna has certainly been the one with the most frequent—and costly—vet visits, due to ongoing monitoring for her cancer and heart condition, as well as a handful of other predicaments she's managed to get herself into. It's the unexpected expenses like these that make us so grateful for Pets Best. The coverage has lifted the burden of difficult financial decisions, allowing us to prioritize Anna's health and well-being. We are truly thankful.

Updating from a 2 to a 1..... they. are. awful...Set-up and payment process fairly easy. However, once you file a claim - extreme patience is needed. They can take your money easily - but it's completely different when it's time for them to pay. Considering changing companies.

Reimbursement took a while to get to me. Everytime i would submit a document, i would wait several days, without knowing if they were fine or not. When i finally received word back, some of the documents were not submitted correctly or they needed additional information which would delay the processes. When I submitted everything correctly, they would take an additional 10 days for their regular processes.