Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
THIS INSURANCE IS GREAT IF YOU PURCHASE, WHEN YOUR PET IS A PUPPY/KITTEN. AS THEY GET OLDER, EVEN HAVING ALL THE ADD ON'S, ITS A WASTE OF MONEY! THEY WILL FIND ANY REASON, TO DENY A CLAIM. THEY USE THE WORD : PRE EXISTING CONDITIONS" REALLY?? I WAS PAYING PREMIUMS OF $125 A MONTH, WEATHER MY POOCHES WENT OR NOT! THEN 2 OF MY DOGGIES, HAD ISSUES COSTING ME WELL OVER $10K IN 20 MONTHS, AND THE INSURANCE COMPANY.. ONLY COVERED YEARLY SHOTS! SO, I CANCELED RIGHT AWAY, AND GOT A CARE CREDIT CREDIT CARD, WHICH COVERS MY POOCHES, WHEN I NEED IT, AND ALSO HAS A 6 MONTH PROMOTION, NO INTEREST, FOR 6 MOS, AS LONG AS YOU PAY IT OFF. SO LIKE I SAID, IF YOU PURCHASE THE INSURE, WHEN YOUR ANIMAL IS YOUNG, IT WILL PROBABLY HELP YOU, OR IF GOD FORGIVE, YOUR PET GETS HIT BY OR CAR OR SOMETHING, IT MAY HELP YOU... MORE $$ OUT EVRY MONTH, AND NOTHING IN THE END~ PLEASE SAVE YOUR $$.
I sent an email requesting clarification on a partial payment of a claim. I got no response at all.
5
out of 5
POSTED:
| BY: Alexandra Phillips
Best Pet Insurance Out There
I’ve used several different companies over the years and Pets Best is, well, the best! The claims process is super easy. They almost always process the claim quicker than the estimated turn around time. While the rates do go up every year I still find it affordable. Especially compared to the vet expenses without insurance. Only one of my claims was denied and after sending them more information it was approved. If you don’t have pet insurance, get it! And make sure to check out Pets Best!
5
out of 5
POSTED:
| BY: Beverly Pfeiffer
Pets Best is Great!!
Pets Best has always been great processing claims for my dog HOBIE. During the pandemic it took a while but they always sent me an email showing what was paid and they have paid for her prescription medicine and special vet visits (90% is what they pay for my plan)
It is great coverage for a reasonable price and I highly recommend getting this insurance if you adopt a dog!
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Disclosures
Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.
Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
