Nationwide | Pet Insurance Review

Jennifer was compassionate, kind and extremely helpful. She went above and beyond to help our situation. Thank you!

Dafne (Valerie) Mendoza did an excellent job helping me get my requested information about the coverages I have for my two Siamese cats. She was patient, understanding, polite, and thorough. All customer service agents should emulate her capabilities.

Payroll deducted for 6 months. Finally got around to using Nationwide Pet Insurance and it is a total scam. You will get denied for not supplying Complete Invoice, All Medical Records, All Soap Notes, All Lab Results and More. They will not reach out to your Vet like other pet insurance companies do, they expect you to collect and upload all these docs with each claim. While their competitors only require an invoice, and if they need more info they will reach out the clinic to get the docs to complete the claim. Not to mention when you compare rates for actual coverage. Nationwide will charge you the same rate for 1/3 the coverage of their competitors. In other words i used to pay $126 for 2 dogs that only covered up to $8K per dog. I went to Nationwides competitor and now pay $109 for 2 dogs and get up to $30K per dog. Like the other guy said, your better off just saving the money you would have paid Nationwide Pet Insurance. That way you wont have to deal with their customer service talking to you like their paying you to be their customer.

Processing Claims - During COVID19 the process remains smooth as expected. Thank you for your efforts. No contact/phone calls or traces needed.

Nationwide really came through last year when my dog got cancer and she had to have emergency major surgery. They paid for almost everything and it was over $3,000 when all was said and done.