Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 24,782

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Frank

Customer Service Rep, Nennetzy's PHENOMENAL!

Customer Service Rep, Nennetzy is what made my experience great! She took the time to assist me with my concern and resolved the issue with my lap top that would not let me download documents! She was like a tech help desk! Thank you Nennetzy, you are simply PHENOMENAL!
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5

out of 5

POSTED: | BY: Joseph Chirillo

Had a great conversation with Jennifer…

Had a great conversation with Jennifer today she was very. Professional competent personable and polite. She was patient with me answered my questions and helped me set up my portal. She listened before speaking and was extremely helpful on informing me of my coverages. Great employee to have on your side!
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5

out of 5

POSTED: | BY: Janel Holtz

Octavia was very understanding to my…

Octavia was very understanding to my situation we had our puppy pass away and she was so sweet and kind to answering all my questions since I was just becoming a new customer!
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5

out of 5

POSTED: | BY: L Strong

The representative I spoke with today was great!

The representative I spoke with today, Octavia, was great. She answered my questions and addressed my concerns immediately.
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4

out of 5

POSTED: | BY: R Smith

Kayla is a wonderful representative for Nationwide.

I have Pet Wellness Plus policies for 7 of my dogs. I have always had great service from the representatives I have talked to at Nationwide. Yesterday, Kayla helped me with various questions and was very friendly, knowledgeable and professional. I have an on-going problem with claims because my vet clinic apparently codes their invoices in a way that makes the Nationwide adjusters miss the heartworm test. I have to call Nationwide every time about this, which accounts for the 4-star vs. 5-star rating, but the representatives are always willing to help resolve the issue.
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Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Nationwide Pet Insurance detail
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.
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