4
out of 5
POSTED: | BY: Gina C
Reinstatement wasn't possible after 7 yrs.
I was overjoyed to have my cat safely returned after being missing for six weeks. She was found in a city approximately seven miles from our home. Upon her return, I hoped to reinstate her insurance policy but was informed that reinstatement is not possible after 30 days. When I inquired about any possible exceptions, particularly given my unique circumstances, I was met with a firm denial. Not only was I required to open a new policy, but I was also unable to secure the same coverage as before.
While I appreciate the insurance services provided, I had hoped for more flexibility or consideration, especially as a loyal Nationwide customer of seven years.
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