Nationwide | Pet Insurance Review

We purchased the "surperior" plan for our 2 year old lab who passed away at 14 about 3 months ago. In her life she had her spleen removed, bloat, and twice fought cancer. When we filed claims with VPI they consistently were refused, or paid (for example) $500 on a $5000 claim. This insurance barely paid what we paid on a monthly basis, and was very expensive (we were paying $83 per month at one point). I understand they changed their plans, but they have competition now, don't they. They consistently found reasons to ask for more information and records which is a hassle. Fortunately we could afford the best for our dog regardless of this lousy sham of insurance...but not so for everyone, which is why is such a travesty.

VPI is very quick to reimburse and reasonable about what they will and won't pay for. The phone reps have always been helpful too. I would gladly pay $50 per month if it means I will get back over $1000 in vet bills.

We have the major medical policy for our English Springer Spaniel, so when she needed orthopedic surgery, we were relieved that we had insurance. VIP handled our claim and we were more over joyed at the reimbursement. They handled the claim fast and efficiently and our output in monies was very minimal. As in humans, it is important to have health insurance for our animals and VIP is exceptional with its customer service, evaluation and payments. It is very much worth the premiums that are paid. Thank you for being there!

I had originally signed up for VPI because I received a small discount from my employer and we had just adopted a new Black Lab. This was the best financial decision I have made in a long time. Dogs have been my siblings since I was small and without VPI, my best friend would no longer be with me. My Lab developed bone cancer and without insurance I would not have been able to afford the care she needed. Even though my out of pocket has been costly, it would have been too much to handle with out the coverage. For example, of the $1700 MRI bill VPI covered almost $1550 and got me my refund check before my credit card bill was due! I have received all of my refund checks well before the actual bill is due!!! Great service, great coverage, great staff, worth every penny!

have had great service with vip insurance cant say enough