Nationwide | Pet Insurance Review

I have career spanning over 20 years working at one of the most well known health insurance carriers in the country. I know everything there is to know about the health insurance industry and all the processes and procedures from implementation to claims payments and everything in between. I strive to provide the most efficient, accurate, and personable customer service and I expect the same from anyone providing me customer service. I am very impressed and pleased with the products and services, not to mention the reasonable premium rates that Nationwide has provided me and my furry babies. The ease of claims submissions is very important as a customer and the excellent turn around time on finalizing claims and receiving my reimbursement check is top notch. We unfortunately recently lost one of our pets and Nationwide so kindly sent us multiple communications expressing their sympathy and willingness to assist and answer any questions we may have had. I am extremely pleased with Nationwide and would recommend their products and services in regards to pet insurance to anyone.

Recently, one unseasonably warm winter Saturday afternoon my dog decided to tour my neighborhood on her own. She dug a hole under our fence and escaped. My husband had put her in our backyard while he was busy in the house and I was out running errands. I received a frantic call from my husband when he realized that our dog was missing. I immediately headed home to help him search. While I was en-route to the house I had received a second phone call. This time it was an agent from Nationwide informing me that someone had found our dog. Nationwide provides collar tags for covered dogs, and I always kept it on my dog, so when the person found our dog they called Nationwide and reported it. This service was so instrumental in us getting our dog back, and the fact that it was not complicated to use, made a potentially bad situation non-stressful. Thank you Nationwide!

Other policies I have used consistently nit-picked every line item on the claim, asked for unnecessary information, and delayed claims for months. NOT SO WITH NATIONWIDE! My claim was paid promptly, and was consistent with the coverage promised.

I have a 10 month old french bulldog, named Sumo, who is my very first fur child! Naturally, I tend to over react to even the smallest of problems. I'm so glad I chose Nationwide Pet Insurance to be our carrier because I literally never have to worry about bringing Sumo in for regular check ups or even emergency visits. So far, I've NEVER had any problems with submitting my invoices. Nationwide usually has a speedy response in about a weeks time. I feel confident that Nationwide has my back, and I would highly recommend Nationwide to any pet parent!

The service and courtesy received over the phone as well as pricing was amazing. We shopped many companies but no one was as reasonable as Nationwide...