Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 25,460

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Robert

Fast turn around of claim

I am along time user of Nationwide/VPI pet insurance, probably close to 20 years. The insurance coverage has gotten better over the years, and the turn around of claims is much faster. I highly recommend Nationwide pet insurance. One note though, as the policy holder, you have to be diligent in sending in your claims for reimbursement. You can’t recoup your premium payments, if you don’t submit your expenses.
4

out of 5

POSTED: | BY: Margaret

Processing time slow, one submission via VitusVet apparently lost

Use VitusVet to submit claims. One claim for flea and tick and heart worm meds apparently lost in processing. Processing time is slow, but have to complaints so far on what has been covered.
5

out of 5

POSTED: | BY: Catherine

Very pleased with insurance. Only issue is trouble with receiving payment (web issues), but rep on phone helped

Just love our doggy’s insurance. Very pleased that vet office can send bill and everything’s taken care of. Makes it super easy to provide good health care for our family pet. I have experienced some difficulty with receiving the payment (I don’t have a computer), but the phone representative was soo helpful and patient — he explained everything, including how to avoid the issue in the future. Terrific insurance!
5

out of 5

POSTED: | BY: Joseph

Couldn’t own a dog without insurance

Nationwide has been there when I needed their help the most. You never know what crazy things a puppy or dog can get into when your not paying attention. Only had my puppy 12 weeks and she’s been to the emergency vet twice
1

out of 5

POSTED: | BY: Deborah

You denied my claims

My claim was denied even though my dog Chis has a hereditary problem and you claim hereditary conditions are covered. Chis has hereditary bad knees/hips. I had to get my Lailie's back knees fixed because her toes turned in and she was constantly falling. Yet you denied my claim saying it was pre-existing condition. Well yeah it was hereditary, which you say you cover. So basically you lied about what you cover and I did the upgraded insurance coverage. I won't be renewing next year because quite frankly you suck and I'm very disappointed and will be letting the HR department at my company know you lie about your coverage.
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Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Nationwide Pet Insurance detail
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.
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