Nationwide | Pet Insurance Review

Claims took a very long time to process. Some communication was online and some via mail. Had to call several times to find out more info was needed for me (weeks after intially sending info) and that I would get a letter that told me this. If claims are submitted online and you can check on the status, then communication should be able to occur here- not by a letter for one thing, and email for another, check the website for another. These claim statuses online also did not reflect what part of the process they were in -reviewed, complete, pending, etc, without explanation of what was actually happening as indicated. You send the claim by email to one email, then follow up info/history/records are to be sent to a different email which is not mentioned on the site. Took months to be reimbursed. Then got several letters that mentioned preconditions (of eye inflection, inflammation that was not present when I adopted the cat), and each one said something slightly different but essentially the same. Overall, not sure if it is worth it and am disappointed with the difficulty and lack of clarity it took to navigate the process.

I’m glad that I have this pet insurance my dog went to the pet resort and when I picked him up he had a weird sore on his foot. I brought him to the Vet and he had to have it removed it was some sort of weird thing that just showed up. Claim was paid within 2 weeks

Only good things to say - Miracle is doing very well. He's intelligent - has learned to sit, working on down and stay. He's alert, responsive and independent.

We are adapting to a pet with allergies ....She is responding well to monthly Cytopoint injections .... She is able to make it longer during the winter months ..... She is a very smart and happy girl and we are so grateful to be able to have help from you guys to offer her the best possible life .... She is a rescue dog and was found running down the road towards a major highway on a 120 degree day ...... It was as if she was running to us ..... She is attending training sessions and we are hoping she makes it to therapy dog status We are so grateful to be with Nationwide .....

I have loved having Nationwide available to me. You are all so easy to work with and filing claims is incredibly easy. Thank you!