Nationwide | Pet Insurance Review

I was pleased with the overall coverage of our recent claim. However, the communication and length of time it took was much less satisfactory. It was over 6 weeks and I contacted Nationwide myself to check on the claim. In that time, I did not receive any communication regarding the status of the claim.

Paying ahead of time is more convenient for me so that when I get my check from Nationwide I'm already done with it. Premiums are taken directly out of my paycheck so there are no bills to keep track of.

I am please with the submission of claims and receiving payments. However, both of the coverages are getting too expensiv for me to carry on my own. I asked if i could speak to someone about approximately how much it would cost to have just major medical; i was advised 1. that i had to wait until later in the year closer to the re-enrollment of my dog 2.they could not give me how much it would cost, because by the time my coverage renews, the cost may be different. 3.I was told i would need a new policy. so, my response is I have had this policy since Stryker was a puppy; a NEW POLICY??? REALLY??? I have paid every month for coverage with NO LAPSES. i should NOT need a NEW POLICY, simply a change to the existing policy. 2. I should have been able to at least discuss my OPTIONS with someone in that department, even if i could NOT change it yet. I truly did feel as though i was given the "run-around" and do not particularly care for that; as i have been a good "customer". Other than that, i have no qualms about any claim submission or reimbursement I have received.

Our very active dog tore a ligament and damaged his knee. He is only 3 years old and if he didn't have surgery he likely would have early onset arthritis, pain and not be able to enjoy running and playing. Thanks to having insurance, we were able to get his leg repaired. An extra nice touch was getting a "get well" e-mail checking on our dog. Thank you Nationwide!

I am so happy I took the time to enroll my dog in pet insurance. I am truly impressed by the coverage Nationwide supplies its clients with. I am confident I will always be able to afford the care my dog needs now and in the future.