Nationwide | Pet Insurance Review

I have had Nationwide pet insurance for years for my animals. We were unaware of an expired credit card on three of our animals plans, and were not informed of this expiration. Nationwide claimed they sent us a letter in the mail, but didn't update our portal or send an email like every other communication - including the one for this review - was sent. We had a valid credit card on file for our 4th animal but our other 3 animals were dropped. We discovered this issue when our claims we denied despite the prior month (when we supposedly would not have been insured) being accepted. We are now not allowed to reinstate our insurance because during the time of coverage our dogs have gotten too old to have the insurance they now need. We are left stuck with over $4k in bills and more to come for two aging dogs. To say we are disappointed is an understatement.

Fast and easy process

Chad answered all my questions and provided a good understanding of the coverage.

Very straight forward and easy experience !

My policy lapsed because my policy was not on autopay. In fact, you cannot put an annual plan on auto-pay like all your other bills. So make sure to manually pay every year so that you don’t end up getting stuck with a bill that you thought would be covered. So lame.