5
out of 5
POSTED: | BY: Lucia
Fast and super friendly service
This is my first experience to claim pet insurance. When I received all my letters and I have questions, I called customer service and they explain my claim to me in details. The claim is easy to set up and submit, just fill up the form and submit it with the bill from vet to the email address, then the claim will process with 24 hours with an automatic "received" notice email. The whole process takes approx. 2-3 weeks then I received the payment. So simple! I love it!