5
out of 5
POSTED: | BY: Nancy
Great service...I just get to sign up for direct deposit as the check takes awhile
---
4.8
out of 5
Number of reviews 25,787
As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care.
Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1
out of 5
POSTED: | BY: Dana
Unprofessional Conduct
My 9 month old goldendoodle stopped eating and was very ill, the vet sent her to the animal hospital for emergency surgery and unfortunately I had to wait in the waiting room 1pm-6pm and by the time they told me the $7500 price tag, you were closed to call and ask about my coverage. I could not afford to agree to the 8pm surgery but they offered to call Nationwide and verify I had coverage and if they could at least verify an active policy, they'd do the surgery and I could call in the morning about the benefit details. They called. Your representative told them my policy was in danger of being cancelled. So, she came back to say they couldn't do it. So my pet suffered another 24 hours until I could start the process over again and find a new hospital. The policy was in fact in force and paid for another 30 days of the current date. This information was not provided. So, false information was given (confidential information actually because the answer to the question was "yes, that policy is active if you operate today") and it caused me severe stress for me and my animal. I followed up with a call the next day and updated my debit card which had changed. There never was one single day that policy wasn't paid. AND I had not been notified by email or phone or anything. They said that takes 2 weeks as they attempt the card again before they notify the policyholder. Well, why are they telling anyone else before me? This had a very negative affect upon me and is NOT why I bought insurance in the first place. I bought it because I cannot afford an unplanned expense. If the vendor is willing to work with me, your people shouldn't try to sabotage my getting help. I would like someone in management to call me. 512.921.2374.
5
out of 5
POSTED: | BY: Yolanda
Good
Great service
5
out of 5
POSTED: | BY: catherine
fast claims
I put in a claim for veterinary treatments that my JB had this year - the claim process was easy and the reimbursement was quick. thank you.
5
out of 5
POSTED: | BY: eric
Puppy happy and healthy
Thank you for your support. With 5 vary active Golden Retrievers it is comforting to know we have Nationwide health insurance protecting them. We have been very pleased with your responsiveness to all our claims.
Monthly Cost
Policies start at approximately $12 per month.
Coverage
Nationwide offers a variety of plans offering varying levels of coverage.
The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees.
All Nationwide members have complimentary 24/7 access to vethelpline.
Payout Limits
Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances.
There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.
Deductible
Annual deductibles range from $0 to $1,000.
Most popular annual deductible for Whole Pet with Wellness is $250.
Age Limits
No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness.
Other plans may have age restrictions.
Waiting Period
14-day waiting period after application approved and payment of premium is received.
Exclusions
Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months).
Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most.
As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care.
In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.