5
out of 5
POSTED: | BY: lynnann
So grateful i got insurance and they are so easy to chat with.
I was hesitant to get pet insurance, Im SO grateful i did. I paid for a year up front and didn't have to use it the first 4 months. I do not like the filing a claim online process, they make it a challenge. But i got in contact with customer service; which was amazing and submitted my claim thru a fax. They responded quickly and made contact after to check on my dog. Great customer service and fast. :)