Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 21,417

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: John King

Please review/adjust coverage by state to represent the increase in premium charged by state

Hello - we just moved from Ohio to Maryland. Toby is our ~13 year old lab/shepherd mix. We renewed our policy for Toby this month and there was a significant jump in the cost vs. last year. When I asked the representative why the increase, she said coverage is based on age and state and having moved to MD, that is part of the increase. I have noticed that the cost of similar veterinary treatments here in MD are higher than in Ohio, I was also informed that the coverage from Nationwide does not increase. I'm very concerned about this... I, the pet owner will have to pay more for each veterinary visit, submit the claim, and not receive any increase in claim coverage/refund from Nationwide. Would appreciate a response on why this is... or to know that Nationwide will be reviewing the coverage by state to ensure that the same %age of coverage is provided regardless of the state if you continue to charge extra for our premiums by state. I hope that makes sense. Thank you!
5

out of 5

POSTED: | BY: Kim Ehrhart

Great investment on our fur baby!

Great service
5

out of 5

POSTED: | BY: Amy Burke

Easy process with app and fast reimbursement process

I use the app to submit claims and have no trouble submitting and getting reimbursements in a timely manner. It's been super simple. It's been a really easy process and nice to not have to worry about that aspect of things when my pet was sick.
5

out of 5

POSTED: | BY: Teddy Kosoglou

Great Customer Service Support & Claim Management

This is my first experience with pet insurance in general and with Nationwide specifically. I found the process of getting an estimate online to enrolling online and having my pet insurance premium directly deducted from my paycheck an easy and straight forward process. Calling Customer Service for support is quick and they always follow-up with an email. Submission of my claim was also easy to do online as well as subsequent communications via email to inform me of the status of my claim. My claim was originally denied because it appeared to be a pre-existing condition, however based upon re-review and a note from my vet the claim was accepted and paid pretty quickly. I highly recommend Nationwide pet insurance.
5

out of 5

POSTED: | BY: Leticia Garcia

Thank you!

Thank you for your prompt response in reviewing claims. The direct deposit feature is awesome! Best insurance for your pets!
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Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Nationwide Pet Insurance detail
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.
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