2
out of 5
POSTED: | BY: Katie
Unreliable and unresponsive
Ever since getting Nationwide insurance, it has been an uphill battle to get my claims paid. The worst part is they have added an ‘exclusion’ to my policy called ‘bandage’. Their customer service team can not explain to me what that means but it looks like an issue my dog has that requires a bandage will not be covered by my policy. I have called them dozens of times with no progress. It’s extremely frustrating.