2
out of 5
POSTED: | BY: Joseph
Not enough reimbursement for older dogs, extreme increase in premium price when your beloved dog needs the most care .
We have been pretty satisfied with our insurance while our dogs were younger, but the increase in the new premium for our dog turning 15 years old this year has left us speechless and disappointed. The minimal reimbursement for his ongoing conditions is unacceptable. Also, the reimbursement for the ACL surgery of our younger whippet was extremely low, and the $0 allowance for the physical therapy he needed very unfair. We will have paid over $ 54,000 for both of our dogs over the 15 years of their lives, and we were hoping for more allowance from Nationwide as they age. We will discontinue coverage and place the premium amounts on a savings account for the next 5 or 6 years. Live and learn!