5
out of 5
POSTED: | BY: Brielle
Timely processing and handling
I work in insurance (a competitor!) and I am a commercial lines manager, I know how important timely processing is. You have done a great job processing my recent (and unplanned injuries, poor Bruno) claims quickly and efficiently with payment in less than a week. One claim was processed incorrectly but the rep I spoke to (she was so nice - I don’t remember her name but she was fantastic) immediately remedied it and reprocessed it. Great job and thank you for great service!