Nationwide | Pet Insurance Review

I received a denial letter today citing issues that my dog does not actually have. Vet indicated a week ago my dog has no heart murmurs yet a heart murmur is stated as being preexisting. Periodontal disease is listed as being preexisting yet on the same day vet indicated healthy gums and no sign of disease(teeth have not been cleaned) and noted in her chart teeth are in excellent condition. Foreleg lameness is stated vet confirmed that is not the case and no prior record of limping, no idea where this is coming from. Gastroenteritis.. no idea in this one and vet stated it’s nowhere in her records. She is also overweight according to Nationwide, vet stated specifically in her record that breed cannot be confirmed thus they are unable to determine. It’s as if they combined another pets file with my dog just so they could deny the claim. Watch out for this company they will take your premiums and leave you with vet bills.

The customer service was just okay, it's nice when they're more knowledgeable about the product and others like it and when they go that extra mile for the customer.

Jon was really patient and nice when answering all my questions regarding avian insurance. He was very knowledgeable with everything to do with Nationwide. His confidence made me even more certain that this was the right choice for my sweet lovebird!

You are repeatedly asking for a review but I have yet to be approved or denied but been billed... Your putting the cart before the horse in my opinion, where do I find out if my pet is insured???

Was fast and easy