5
out of 5
POSTED: | BY: Brianna Smith
Great experience
Great experience, quick payment no issues
Read more on Trustpilot
4.6
out of 5
Number of reviews 5,888
2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year
Reimbursement for up to 90% of vet costs
Coverage for pets of any age and breed, and no lifetime or per incident limits
Get a quote in 2 minutes or less
5
out of 5
POSTED: | BY: Beth Cohen
You are great.no problem submitting claims or getting paid. Thank you.
You are great.
3
out of 5
POSTED: | BY: customer
MetLife Pet Insurance does not…
MetLife Pet Insurance does not acknowledge receipt of claims sent in by Veterinary staff on the actual day of service. Insured then has to send in claims as an email attachment. The claim is acknowledged as having been received and the clock starts ticking for processing at that time. No explanation is given as to what happened to the first submission.
5
out of 5
POSTED: | BY: Maryann Mazza
I love MetLife Pet Insurance
I love MetLife Pet Insurance for many reasons , my claims have been completed as they say within 5-10 days , and that’s if your Vet does the notes correctly and I have the best Vet.
If ever I have a question there customer service representative’s go above and beyond, always willing to help and explain anything if needed , kind and caring .
My payment I receive immediately when the claim is complete and it’s direct deposit , the website is very easy and you don’t have to fill out much , send a copy of your bill along with your paper work it’s been a great experience so far and I have two dogs covered .
5
out of 5
POSTED: | BY: Wolfgang Leitermann
Easy to submit claims
Easy to submit claims, claims are resolved quickly and as expected.
Monthly Cost
The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.
Coverage
Reimbursement for up to 90% of vet costs.
Payout Limits
Deductible
Customizable deductibles from $50-$500
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Accident – policy effective date (1 day waiting period); Illness – 14 days
Exclusions
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!