MetLife | Pet Insurance Review

Website makes it very easy to submit a claim. however last year it took almost a month for me to receive reimbursement. Website said up to 10 days. I would also like to mention, for dogs to get vaccination's only, it does not require a visit with the veterinarian. A vet tech can give vaccinations. Please do not ask for SOAP notes for this type of visit. The appt is barely 10 minutes. Most times they do not have Soap notes so it's an inconvenience to keep asking them to provide me with something I can submit to the insurance.

A referral from friends and my employer offers met life. It’s been a great experience.

It's so easy to submit claims and they get processed quickly!

Fantastic service, occasional delays with regards to claims and thorough checks of medical records to ensure reimbursement of claims are compatible with the terms of coverage. We had some denials, but with veterinarian records and notes we prevailed on claims. I think this insurer is fair, and as an insured, I am incredibly thankful for that. I highly recommend MetLife pet insurance, I hope this quality of review and reimbursement stays consistent and does not change their terms. It’s something you want to seldom use but it’s reassuring knowing MetLife is there to ensure proper review of claims within terms of the contract and fair processing.

Never had an issue with this insurance. Their coverage is comprehensive, consistent and complete. Customer service is very good! Patient , understanding , empathetic and effective at resolving any issues.