2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year
Reimbursement for up to 90% of vet costs
Coverage for pets of any age and breed, and no lifetime or per incident limits
Get a quote in 2 minutes or less
Kind, caring and understanding about he loss of my beloved Popeye
When I spoke to Richey, he was very kind and understanding. We spoke for quite a while, I called to ask about cancelling my policy after I just lost my beloved Popeye. Gone to soon, but Richey was very kind and empathetic to my needs.
I had a very disappointing experience with MetLife Pet Insurance. I purchased a policy for my dog expecting reliable coverage, but when it came time to file a claim, the process was frustrating and ultimately unhelpful.
My claim took over 30 days to review, only to be denied under the label of a “pre-existing condition.” This was extremely frustrating, especially since it felt like a convenient way to avoid covering the costs. Even more concerning, the claim was reopened, I was charged for another month, and then it was denied again for the same reason.
When I contacted customer service to address these issues, I felt dismissed rather than supported. There was a clear lack of communication, transparency, and accountability throughout the entire process.
In a time when many people are already struggling financially, this experience felt especially unfair. Pet insurance is supposed to provide peace of mind, but in my case, it did the opposite.
Based on my experience, I would not recommend this company. I’ve lost trust in their service and will not be doing business with them again.
The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.
Coverage
Reimbursement for up to 90% of vet costs.
Payout Limits
Deductible
Customizable deductibles from $50-$500
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Accident – policy effective date (1 day waiting period); Illness – 14 days
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!
