MetLife | Pet Insurance Review


out of 5

Number of reviews 456

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.3
  • 4.6
  • 4.7
  • Count
  • 32
  • 279
  • 456

Updated: March 12, 2024

As one of Fortune magazine’s 2022 “World’s most admired companies,” MetLife is proud to have helped people protect what matters to them for 100+ years. MetLife Pet Insurance continues that tradition with a dedicated team of pet advocates who have been passionately serving pet parents for over 15 years. MetLife Pet Insurance offers pet parents an exceptional product from a best-in-class insurer at an affordable price — focused on flexible product offerings, competitive rates, and innovative policy benefits.

out of 5

POSTED: | BY: Chuck King

Easy Claim Process

Filing a claim is so easy on line and the response time is very quick. I take comfort in knowing my dog(s) are being protected.

out of 5

POSTED: | BY: Jennifer Praytor

Amazing 1st Claim Experience

Customer service is always outstanding. I stumbled through the process as the first claim requires past medical history, but every time I called to check on the status, every claims rep was extremely courteous. I’m so glad I signed up with MetLife for my 2 babies!

out of 5

POSTED: | BY: Kimberly Kesecker

Excellent Service

They are fast and on the job great customer service when you have to speak to a representative, and their rate are great for policies . We have had two insured with them.

out of 5

POSTED: | BY: Lisa Schaffer

Quick and Efficient service whilst grieving my pet

My beautiful Zorro passed away a few months ago due to trauma he experienced. Submitting my claim for all the vet fees was quick and easy online. My claim was approved within 48 hours and my claim paid out 48 hours later. I was surprised at how smoothly the whole process went. I also adjusted my policy to include some other rescues we got, and the lady Cathy was experiencing computer issues, but she called me back the next day and again to ensure that everything was loaded and in place for all the furbabies. What excellent service! I recommend Metlife Pet Insurance to anyone.

out of 5

POSTED: | BY: Tierra Smith

Pretty good company

Overall the experience was wonderful but when it comes to claims there needs to be clarity that this insurance company only reimburse you $500 for the 30 day coverage and not 100% as explained to me when I first signed up! But outside of that everyone was great.

Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.


Reimbursement for up to 90% of vet costs.

Payout Limits


Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days


Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!

Get a quote today

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