5
out of 5
POSTED: | BY: Pamela Peay
Love the MetLife pet insurance.
Love the MetLife pet insurance.
Quick return for claims😊
Read more on Trustpilot
4.7
out of 5
Number of reviews 9,784
2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year
Reimbursement for up to 90% of vet costs
Coverage for pets of any age and breed, and no lifetime or per incident limits
Get a quote in 2 minutes or less
5
out of 5
POSTED: | BY: Rebecca
Easy claim process and quick payment
This interaction with MetLife was seamless and an improvement over previous ones. I uploaded my receipt and vet notes to the site, and within about 3 days I received reimbursement. It was a pleasure.
5
out of 5
POSTED: | BY: Wendy
The lady I spoke with was very helpful…
The lady I spoke with was very helpful and to the time to help me review some claims I didn’t understand completely.
5
out of 5
POSTED: | BY: Mel
My experience with Metlife is overall much less stressful than not having insurance
My experience with Metlife as a customer has been extremely good, rating the customer service knowledge from the time/processing and fairness of claims.
I have very good perceptions of service with Metlife. The service turned out to be exactly what was explained, clear and easy to apply guidelines.
1
out of 5
POSTED: | BY: Denver, CO customer
BAD BAD BAD
EVERYTHING TAKES AT LEAST TWO SUBMISSIONS, SOME FIVE. I SEND IN FIVE CLAIMS TOGETHER AND THEY PROCESSED TWO. THEY DIDNT DENY THE OTHERS, THEY JUST IGNORED THEM. THIS HAPPENED SEVERAL TIMES. I WAS ALSO TOLD MY DEDUCTIBLE WAS MET (AS REFLECTED IN THE APP) … LATER THE SYSTEM SHOWED IT WASN’T BY AN AMOUNT ONLY TO HAVE THAT AMOUNT (OF UNMET DEDUCTIBLE) INCREASE LATER. FRIENDS HAVE SIMILAR ISSUES. I KNEW THIS REVIEW WOULD BE BAD AND DIDNT WANT TO POST BUT SINCE THIS IS THE FOURTH REQUEST, I DECIDED TO POST SO THE REQUESTS STOP
Monthly Cost
The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.
Coverage
Reimbursement for up to 90% of vet costs.
Payout Limits
Deductible
Customizable deductibles from $50-$500
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Accident – policy effective date (1 day waiting period); Illness – 14 days
Exclusions
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!