MetLife | Pet Insurance Review

For the premium paid, I feel that esp for my older dog, the 2000 USD limit barely covers his ongoing medical expenses.

I signed up on June 20th and they told me my coverage did not start till July 1st. The date my puppy needed the vet was June 24th. They didn't cover over 600 dollars of bills for my puppy's deworming and tick medication. Bogus service run by a typical insurance company.

Service is great - time to process a claim takes way too long

Quick turn around time on claims and coverage is as described, no loop holes!

Having Metlife insurance has been great. My dog Mo is very healthy, but things come up every now and then. It' very easy and seamless to send in a claim, call if I need more information, and reimbursements are quick. I feel Mo AND my finances are protected. Currently Mo is going through some tests to determine why he has inflammation in some organs. He is ok, acting like his normal self, but it's still scary. I called in to ask for clarification on some documents being requested and the customer service rep caught was so nice. After getting my name and why I was calling, she genuinely asked: "Ok, but first, how is Mo?". Not once in my entire life of calling in to insurance companies has someone asked me this. About me, my daughter, or Mo. Totally caught me off guard, I swear I teared up a little. That lady deserves 12/5 stars and a hug ⭐